Shipping policy
Thank you for shopping with Makaio.
Order Processing
All orders are processed within 1–2 business days after payment confirmation. Orders are not processed, shipped, or delivered on Sundays or public holidays.
Shipping Time
Estimated delivery time is 3–7 business days across most locations in India. Delivery timelines may vary due to location, weather conditions, courier operations, festivals, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before payment. We may also offer free shipping on eligible orders and promotional campaigns.
Order Tracking
Once your order has been shipped, you will receive tracking details via email or SMS, allowing you to monitor your shipment in real time.
Delivery Delays
While we strive to deliver every order on time, delays may occasionally occur due to factors beyond our control, including courier disruptions, weather conditions, or operational issues.
Incorrect Address
Customers are responsible for providing accurate shipping information. Makaio is not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete address details.
Damaged or Incorrect Orders
If you receive a damaged product or an incorrect item, please contact us within 48 hours of delivery at makaio2326@gmail.com along with clear photographs of the product and packaging. Our team will review the issue and provide an appropriate resolution.
Contact Us
For shipping-related questions, please contact us:
- Email : makaio2326@gmail.com
- Phone : +91 8168198406
- Business Hours : Monday – Saturday, 09:00 AM – 10:00 PM IST