Terms of service
OVERVIEW
Welcome to Makaio. Throughout these Terms of Service, the terms "we", "us", and "our" refer to Makaio.
Makaio operates this website and online store to provide customers with premium roasted makhana and a seamless shopping experience. Our store is powered by Shopify, which enables us to securely provide our Services.
By accessing or using our website, products, or Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.
SECTION 1 - ACCESS AND ACCOUNT
To use our Services, you may be required to provide accurate account, billing, shipping, and payment information. You are responsible for maintaining the security of your account and for all activities conducted under your account.
You must be at least the age of majority in your jurisdiction or have the consent of a parent or legal guardian to use our Services.
SECTION 2 - OUR PRODUCTS
We strive to display our products as accurately as possible. However, actual product appearance, packaging, and colors may vary slightly depending on your device and display settings.
We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice.
SECTION 3 - ORDERS
By placing an order, you are making an offer to purchase our products. All orders are subject to acceptance and availability.
We reserve the right to refuse, cancel, or limit any order at our discretion. Customers are responsible for reviewing order details before completing a purchase.
Returns, replacements, and refunds are governed by our Refund Policy.
SECTION 4 - PRICES AND BILLING
All prices displayed on our website are subject to change without prior notice. The price applicable to your order will be the price displayed at the time of purchase.
Customers are responsible for providing accurate billing, payment, and account information. Applicable taxes, shipping charges, and other fees will be displayed during checkout where applicable.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times provided on our website are estimates only and are not guaranteed. Delays may occur due to courier services, weather conditions, or other circumstances beyond our control.
Once an order has been handed over to the shipping carrier, responsibility for delivery rests with the carrier.
SECTION 6 - INTELLECTUAL PROPERTY
All content available through our Services, including trademarks, logos, text, images, graphics, product information, and website content, is the property of Makaio or its licensors and is protected by applicable intellectual property laws.
You may use our Services for personal, non-commercial purposes only. Unauthorized copying, reproduction, distribution, or use of our content is prohibited.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools or services for your convenience. Such tools are provided on an "as is" and "as available" basis without warranties of any kind.
Your use of any third-party tool is entirely at your own risk and subject to the terms of the respective provider.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to third-party websites or services. We are not responsible for the content, privacy practices, products, or services offered by such third parties.
Accessing third-party websites is at your own discretion and risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Makaio is powered by Shopify, which enables us to operate our online store and provide our Services.
All purchases made through our website are transactions between you and Makaio. Shopify is not responsible for products, services, order fulfillment, refunds, or any disputes arising from purchases made from our store.
SECTION 10 - PRIVACY POLICY
Your use of our Services is subject to our Privacy Policy. By using our Services, you acknowledge that you have read and understood our Privacy Policy.
Certain information may also be collected and processed by Shopify in accordance with Shopify's Privacy Policy.
SECTION 11 - FEEDBACK
Any feedback, reviews, suggestions, or ideas you provide may be used by Makaio to improve our products, Services, and customer experience without any obligation to provide compensation.
You are responsible for ensuring that any feedback submitted by you is lawful, accurate, and does not infringe the rights of any third party.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct any errors, inaccuracies, omissions, pricing mistakes, or product information at any time without prior notice, including after an order has been placed.
SECTION 13 - PROHIBITED USES
You may use our Services only for lawful purposes.
You agree not to misuse our Services, interfere with website operations, distribute harmful software, attempt unauthorized access, submit false information, violate intellectual property rights, or engage in any unlawful, fraudulent, or abusive activity.
We reserve the right to suspend or terminate access to our Services if these Terms are violated.
SECTION 14 - AGENTS
If you use automated tools, software, bots, AI systems, or similar technologies to access our Services, such use must comply with applicable laws and these Terms of Service.
We reserve the right to restrict, limit, or block automated access that may interfere with the operation, security, or integrity of our Services.
SECTION 15 - TERMINATION
We reserve the right to suspend, restrict, or terminate access to our Services at any time if we believe these Terms have been violated. Any obligations or liabilities incurred before termination will remain in effect.
SECTION 16 - DISCLAIMER OF WARRANTIES
Our Services and products are provided on an "as is" and "as available" basis. While we strive to provide accurate information and reliable Services, we do not guarantee that our website will always be uninterrupted, secure, error-free, or meet every individual expectation.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Makaio shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Services, products, or website.
Our total liability, if any, shall be limited to the amount paid by you for the product or service giving rise to the claim.
SECTION 18 - INDEMNIFICATION
You agree to indemnify and hold harmless Makaio, its affiliates, partners, employees, and service providers from any claims, damages, liabilities, or expenses arising from your violation of these Terms or misuse of our Services.
SECTION 19 - SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to remain in full force and effect.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
These Terms, together with our policies, constitute the entire agreement between you and Makaio regarding the use of our Services.
Failure to enforce any provision of these Terms shall not be considered a waiver of our rights.
SECTION 21 - ASSIGNMENT
You may not transfer or assign your rights under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms at any time.
SECTION 22 - GOVERNING LAW
These Terms shall be governed and interpreted in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Haryana, India.
SECTION 23 - HEADINGS
Section headings are included for convenience only and do not affect the interpretation of these Terms.
SECTION 24 - CHANGES TO TERMS OF SERVICE
We reserve the right to update, modify, or replace these Terms of Service at any time. Any changes will be posted on this page along with the updated effective date.
Your continued use of our Services after any changes are posted constitutes acceptance of the revised Terms.
SECTION 25 - CONTACT INFORMATION
If you have any questions regarding these Terms of Service, please contact us:
- Email : makaio2326@gmail.com
- Phone : +91 8168198406
- Address : 3238, Sector-14, Part-2, Opposite New Rishi Nagar, Hisar, Haryana 125001, India